Services
Our Services
We provide managed IT services and support designed around security, reliability, proactive management, and consistent technology standards. Our services combine responsive technical support with the ongoing management and protection of the technology our clients rely on.
Managed IT Support
Our managed IT services combine ongoing management of supported systems with responsive technical support for users. We work to maintain a reliable, secure, and well-managed technology environment while providing practical assistance when issues arise.
- User and technical support
- Technology planning and guidance
- Workstation and server management
- Hardware and software lifecycle management
Microsoft 365 Services
We deploy, configure, secure, and administer Microsoft 365 environments, helping clients make effective use of Microsoft's cloud, collaboration, identity, and device-management capabilities.
- Microsoft 365 licensing and administration
- Exchange Online, Teams, and SharePoint
- Identity and access management
- Microsoft Intune and device management
- Security configuration and policy management
Cybersecurity & Managed Detection and Response
Cybersecurity is integrated throughout our managed services. We use layered security controls and managed detection and response to help protect users, devices, email, identities, and business systems.
- Managed detection and response (MDR)
- Endpoint protection
- Security monitoring and management
- Identity and access security
- Email security
- Security awareness and phishing simulation
Backup & Business Continuity
We provide managed backup and recovery solutions for servers, workstations, and Microsoft 365, with ongoing monitoring and review to help protect critical business data and support recovery when needed.
- Server and workstation backup
- Microsoft 365 backup
- Backup monitoring and management
- Recovery assistance
Network & Firewall Management
We design, implement, and manage business network infrastructure, including firewalls, switches, wireless networks, and secure remote access. Security, reliability, and maintainability are considered throughout the network environment.
- Firewall management and security
- Managed switching and wireless
- Network segmentation and access controls
- Network maintenance and review
- VPN and secure remote access
Proactive Monitoring & Maintenance
We monitor and maintain supported systems, servers, and network devices using centralized management and automated alerting. Regular patching, maintenance, and review help us maintain system health and identify issues requiring attention.
- System and network monitoring
- Preventive maintenance
- Automated alerting
- System health review
- Patch management and software updates
IT Project Services
In addition to ongoing managed services, we plan and implement technology projects ranging from infrastructure upgrades and system deployments to Microsoft 365 migrations, business phone systems, and other technology improvements.
- Infrastructure upgrades and refreshes
- Server and system deployments
- Microsoft 365 and cloud migrations
- Network upgrades
- Technology implementation projects
- Business phone system deployment and migration
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